Contact us

How to contact us by phone, email, or post with an enquiry about the Incorporated Societies Register.

If you need help with your RealMe® login

If you can’t remember your RealMe username or password, you can use the ‘Forgot username’ or ‘Forgot password’ options on our login page.

Login to the Incorporated Societies Register

Phone us

To contact us by phone with an enquiry about the Incorporated Societies Register, phone during these hours:

  • Monday to Thursday — 8.30am to 5pm
  • Friday — 9am to 5pm
Your location Number
New Zealand Freephone: 0508 762 438
Any other country Phone: +64 3 962 2705

Getting help with phone calls

If English isn’t your first language let us know when you call and we’ll use our interpreting service, Ezispeak. Let us know the language you want and wait to be connected to an interpreter.

If you're deaf or have difficulty hearing, you can use the video relay service.

If you're speaking to a Client Service Advisor about an issue you're having with our online services, they may ask to view your screen so they can understand what's going on.

Sharing your screen with our contact centre

Email us

Use the online form to email us. We aim to reply within 3 working days — or sooner if we can.

Email us

Write to us

Companies Office
Private Bag 92061
Victoria Street West
Auckland 1142
New Zealand

Courier address

Companies Office
Level 1
162 Victoria Street
Auckland 1010
New Zealand

Our office hours for courier deliveries are 8.30am to 5pm.

Media enquiries

Email: media@mbie.govt.nz

Media phone: 027 442 2141

Other enquiries

If your enquiry is about the Companies Office or one of the other registers we administer, you can find full contact details on our main Contact us page.

Contact us — Companies Office